What if getting services from Operations was easier?
A lot easier.
That's our vision for askUS - a single, easy to use portal that enables the Berkeley Lab community to find out what services are available, request services from any Operations area, approve requests, track their fulfillment, and review the services they receive. Need a service that requires multiple Operations organizations? No problem. askUS is integrated by design - bringing you a single view and single portal for all you requests.
askUS is everything Operations.
Human Resources is first but it's just the beginning. Over the next two years you'll start to see all the rest of the customer-facing Operations services appear in askUS. Protective Services, Financial Services, Technology Services, Facilities, Public Affairs, Environmental Health & Safety and more are all coming soon.
askUS is in preview.
We call this phase a preview. You'll see most of the services from Human Resources represented and you can request these services beginning in June. At the same time, we'll be continuously refining the user experience over the next few weeks while we receive feedback from the Berkeley Lab community. That's why we call it a preview - we don't have everything right yet and we still need your feedback on how to improve.
We will be continuously rolling out new services. So keep checking back. We've only just begun!